Cleveland's biohazard and hoarding cleanup team, here with quiet dignity
Professional biohazard remediation and hoarding cleanup backed by 18+ years of experience. Transparent pricing. Zero judgment. Veteran-owned and operated.
Crime scene and biohazard cleanup from $135 to $175 an hour. Hoarding cleanup from $2,500. Every number is published, and the written estimate that follows is the one you pay.
- Written estimate before any work
- Discreet, unmarked vehicles
- OSHA & HAZWOPER certified, fully insured
- A+ Rated BBB accredited, 10+ Years
- 24/7 Emergency Dispatch
- OSHA & HAZWOPER Certified
- Transparent Written Estimates
- Veteran-Owned, 18+ Years
If any of this sounds familiar, biohazard or hoarding cleanup help is one call away
Most people who call us have never needed a service like this before. Here is what we hear most, and what we do about it.
Hazards ordinary cleaning cannot touch
Blood, decomposition fluids, and animal waste carry pathogens that soak into porous materials. A mop and bleach will not reach them, and handling it without training puts you at real risk.
We remediate to the source with OSHA bloodborne-pathogen protocols and verify the result.
The weight of doing it alone
Clearing a loved one’s home after a death, or a parent’s hoarded house, is not a weekend project. It is emotionally exhausting and most families feel ashamed to ask for help.
Our crews are non-judgmental by policy and by training. You never have to explain yourself.
Hidden fees and pressure to sign
Too many cleanup companies quote a number on the phone, then bill something very different once the work is done, often while you are at your most vulnerable.
You get an itemized written estimate before we begin, and it holds.
Not knowing who actually pays
Insurance, the estate, the landlord, or the state victim compensation program. Most people have no idea which applies to their situation, and the uncertainty stalls the decision.
We walk you through coverage and help file the claim with adjuster-ready documentation.
Specialist remediation, not general cleaning
Six services covering trauma, decomposition, hoarding, animal waste, odor, and technician certification. Every one of them starts with a written estimate.
24/7 Emergency Response Crime Scene & Biohazard Cleanup
Certified, discreet remediation for homicides, suicides, unattended deaths, and accidents involving blood or bodily fluids.
Most Requested Hoarding Cleanup
Compassionate sorting and removal for every level of hoarding. We recover valuables, documents, and irreplaceable items others would discard.
Specialist Service Unattended Death Cleanup
Specialized remediation for decomposition and fluids. Subfloor removal, enzyme treatment, and odor dissipation, handled with discretion.
Animal Hoarding & Feces Remediation
Complete remediation of pet and animal waste, from cat urine and ammonia to feces and rodent contamination, restored to market-ready condition.
Severe Odor Removal
Molecular odor abatement for persistent smells after death, pets, or smoke, using hydroxyl and ozone treatment with subfloor encapsulation.
Enrolling Now Bio-Recovery Technician Training
Self-paced online crime scene cleanup certification covering Bloodborne Pathogens, HAZWOPER, PPE, and how to launch your own biohazard business.
Radically transparent, in an industry that usually isn't
We publish our prices, we tell you what insurance covers before you ask, and we put every photograph and report into a portal you control. Eighteen years of doing it this way is why the BBB A+ has held for over a decade.
18+ years in business; BBB A+ rating maintained for over a decade
OSHA Bloodborne Pathogens compliant and HAZWOPER certified, fully insured
Severe hoarding environments cleared in 3-4 days; homes restored to market-ready
Pricing you can read before you call
Our Level 1 to Level 3 hoarding ranges and our crime scene hourly rate are published openly on this site. The written estimate that follows a free photo review is the number you pay, with no line added at the end.
A secure portal your whole family can see
Upload photos, sign documents, pay a deposit, and follow before and after reporting through our own Client Portal. Out-of-state relatives watch progress without taking a week off work.
Certified to the standard that governs this work
OSHA Bloodborne Pathogens compliant under 29 CFR 1910.1030 and HAZWOPER certified. Fully insured. BBB accredited with an A+ rating maintained for over a decade.
Zero judgment, as a policy not a slogan
Hoarding is a recognized medical condition. Our crews do not comment on what they see, do not discuss a job outside the company, and have never once made a client feel small.
Nobody on your street will know
Unmarked vehicles, no signage, covered containers, and equipment staged out of sight where we can. Discretion is part of every job here rather than an option you have to request.
We train the technicians, not just employ them
Cleveland Hoarding Pros runs a national online bio-recovery technician academy. Being an industry trainer is why our field crews work to a written standard instead of to habit.
Four steps, and you only have to do the first one
Most people who call us have never needed a service like this before. Here is exactly what happens, so nothing about the process is a surprise.
- 01
Call or send photos
We answer 24 hours a day. Tell us what happened in whatever words you have, or just send photos from your phone. Nothing about the first call is uncomfortable.
- 02
Get a written estimate
We assess severity, access, and what has reached the subfloor, then return an itemized written estimate. Free, with no obligation and nobody pushing you to sign.
- 03
We do the work
Crews arrive in unmarked vehicles. Containment, sorting and recovery, removal, sanitization, and odor treatment. You do not need to be there and you never need to help.
- 04
Verified and documented
Testing confirms the space is safe, and before and after reporting goes into your Client Portal for insurance, an estate, an inspector, or family who could not be there.
Get a ballpark number before you call
Our free calculators give you an instant estimate based on the same ranges we publish openly. A written estimate always follows a free photo review.
Not sure where to start?
Send us photos and we will send back a free written estimate. No obligation, no pressure, no judgment.
What changes when you call a company that publishes its prices
This industry has a reputation for a low number on the phone and a much higher one on the invoice. Here is what that difference looks like in practice.
| Cleveland Hoarding Pros | Typical Cleanup Company | |
|---|---|---|
| Pricing | Published ranges, written estimate before work starts | Verbal quote, final bill often different |
| Crew | Technicians we train ourselves at our own academy | Subcontracted labor, quality varies by job |
| Documentation | Secure Client Portal with before and after photos | Little to no visibility once work begins |
| Discretion | Unmarked vehicles, no signage, covered containers | Marked trucks parked in your driveway |
| Ownership | Disabled veteran-owned, led by a former law enforcement officer | Corporate franchise or a call center dispatching subcontractors |
What families and property owners tell us
Reviews from people who called us on the worst day of a very hard month.
“My mother passed away and we discovered her home had become severely hoarded over the past decade. We were overwhelmed and ashamed. Brandon and his crew treated my mom's belongings, and us, with such care. They found her wedding ring buried under three feet of newspapers. That ring is now on my daughter's hand. I can never thank them enough.”
“I manage 40+ rental units in the Cleveland area. When a tenant left behind a cat-hoarding nightmare, feces in every room and destroyed flooring, they had it market-ready in four days. The estimate was accurate to the dollar.”
“After my brother's passing, I called three companies. Two tried to pressure me into signing immediately. Cleveland Hoarding Pros sent a written estimate, explained what insurance would cover, and told me to take my time deciding. That's who I chose.”
Serving Northeast Ohio since 2005
Day, night, weekends, holidays
Most Level 3 homes cleared in under a week
Maintained for over a decade
A disabled-veteran-owned company run by a former police officer
Brandon Stone has stood in these rooms in two different uniforms. He now leads our field crews and teaches the national bio-recovery technician certification that other companies send their people to.
Cleveland Hoarding Pros has served Northeast Ohio since 2005, working across Cuyahoga, Lorain, and Lake Counties. We are OSHA Bloodborne Pathogens compliant, HAZWOPER certified, fully insured, and BBB accredited with an A+ rating we have held for more than ten years.
We are also an educational institution. Being the people who train bio-recovery technicians nationwide is why our own crews follow a written standard on every job, from a single-room trauma scene to a Level 3 hoard with six dumpsters in the driveway.
Read our story
Serving Cleveland and all of Northeast Ohio
Crews stage inside Cuyahoga County and along the Lake and Lorain corridors, so a call at 2 a.m. gets the same response as a call at 2 p.m.
Primary service cities
Also serving
Questions people ask us first
If yours is not here, call. There is never a charge to ask, at any hour.
Does homeowner's insurance cover biohazard or crime scene cleanup?
How much does hoarding cleanup cost?
How fast can you respond in an emergency?
Will my neighbors know what happened?
Will you throw away valuables and important documents?
Still have a question?
Call any hour. We answer 24/7 and there is never a charge to ask.
1-800-759-6960
Ready to take this off your shoulders?
Call for 24/7 emergency dispatch, or send photos and get a free written estimate. Either way, you talk to someone who does this work, not a call center.
- Written estimate before any work
- Discreet unmarked vehicles
- OSHA & HAZWOPER certified, fully insured